Service Status

Advisory #1795

Contact centre: On-hold music unavailable Category: Outages and Unscheduled Maintenance Severity: Low Impact Status: resolved Start: 10/02/2008 12:00 End: 11/02/2008 10:30 Services:

Sun, Feb 10 2008 02:46 pm by support@aussiehq.com.au

We are currently experiencing issues with the on hold music on our telephone system. This is causing customers to receive silence when placed on hold. Periodic messages are still being played. This will be rectified tomorrow morning.

Mon, Feb 11 2008 11:23 am by support@aussiehq.com.au

This issue was rectified at 10:30am.